AXS enhances ticket security with biometric authentication, enabling users to access accounts and tickets via facial recognition and fingerprint scanning for a seamless event experience.
AXS, a global leader in ticketing solutions and event access, has launched a groundbreaking biometric authentication feature for its mobile app. This technology allows users to access their accounts and event tickets through facial recognition or fingerprint scanning, enhancing security and eliminating the need for passwords.
The update, now available globally, marks a first in the ticketing industry, aligning AXS with the growing trend of biometric security adoption in stadiums and live events.
With this new feature, users can:
According to Justin Burleigh, Chief Product Officer at AXS, this update is designed to make ticketing more secure and convenient:
The rise of biometric technology in the live events industry has been notable, with nearly 47% of venues considering biometrics a top priority for 2025. AXS now joins a list of industry leaders leveraging biometrics for enhanced security, seamless event access, and fraud prevention.
Key benefits of biometric authentication include:
AXS is the official ticketing partner for major events such as:
?︠Los Angeles 2028 Olympic & Paralympic Games
?︠Coachella Music & Arts Festival
?︠London's The O2 Arena
?︠Red Rocks Amphitheatre
AXS is setting a new standard in ticketing security with biometric authentication, ensuring fraud prevention, faster access, and improved convenience for event-goers. As biometric adoption continues to rise across live events, AXS remains at the forefront of secure and seamless ticketing solutions.
Simply update your AXS mobile app, go to settings, and enable biometric login under account security options.
No, it is an optional feature for enhanced security, but users can still log in using traditional methods.
Biometric authentication is supported at all events where AXS digital ticketing is accepted.
No, AXS uses on-device biometric authentication, meaning your biometric data remains stored securely on your device, not on AXS servers.
Any iOS or Android device with built-in fingerprint or facial recognition capabilities.
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Olivia Blake · Editor
Editor
